Energy advice and a tailored report
Retrofitting your home can feel overwhelming and expensive, but like anything, it all starts with taking that first step. That’s where Home Energy Efficiency Plans (HEEP) come in – offering a simple, affordable, and effective roadmap to transform your property. Designed specifically for homeowners and landlords new to retrofitting, A HEEP is your personalised guide to understand how to make your home more energy-efficient, reduce your carbon footprint, and most importantly lower your energy bills.
£205 average cost*
*for homes with a home assessment voucher and 2-3 bedrooms in the property.
Book a Home Energy Efficiency Plan nowWhat is HEEP?
Home Energy Efficiency Plans (HEEP) is a comprehensive service tailored to your specific needs and property. It’s not just another energy audit it looks at your home’s current energy performance and offers actionable insights to make meaningful changes.
Home Energy Efficiency Plans are available to residents and landlords in Bristol and South Gloucestershire.
Homeowners in Bath & North East Somerset can also get a HEEP assessment with our partners Bath and West Community Energy (BWCE).
Home Energy Efficiency Plans – Explained
Watch our explainer video for a quick guide to HEEP!
Watch on YouTubeHow does HEEP work?
01
Book assessment
Schedule your HEEP assessment by filling out our quick form with your contact and property information. We’ll then contact you to set up a convenient date for your assessment with a certified retrofit assessor.
02
Home visit
A qualified retrofit assessor will visit your property and chat with you about your retrofit goals, review your property and answer your questions. They’ll inspect your existing heating systems and ventilation, and identify any potential challenges.
03
Report
Following the assessment, you’ll receive a detailed HEEP report. This will break down the findings of the survey, estimate the impact of suggested measures on your energy bills, and provide tailored recommendations for your next steps. Plus – you’ll receive your new Energy Performance Certificate!
04
Follow up call
HEEPs are designed with clarity in mind. If you have any questions or need any further advice you can talk to your assessor again to resolve any uncertainty. We are also eager to hear your feedback to improve our services and hear about your retrofit progress.
What’s in the HEEP report?
The HEEP report is a thorough document that will serve as your go-to resource for your home’s energy efficiency improvements. The report includes:
- A breakdown of your propertiess current energy performance.
- Tailored recommendations on retrofit measures specific to your home, such as insulation upgrades, improved heating systems, or ventilation improvements.
- An estimate of how much you could save on your energy bills once the suggested measures are implemented.
- Next steps to help you move forward with your retrofit, including options for funding and further advice if needed.
The report will be issued within 15 working days of survey date. If you do not hear from us within this time, please get in touch.
The report will be delivered digitally, images are for illustration purposes only.
Book a HEEP assessment today
Pricing
| Bedroom* | Price (incl. VAT) | 50% Discount (up to £400) | You Pay |
| 1 | £410 | £205 | £205 |
| 2-3 | £500 | £250 | £250 |
| 4 | £590 | £295 | £295 |
| 5 | £700 | £350 | £350 |
| 6 | £790 | £395 | £395 |
| 7+ | Prices available on request |
*What counts as a bedroom?
Typically, rooms upstairs that could be used for sleeping are classed as bedrooms. This includes rooms being used as studies/offices and loft conversions. Think about how an estate agent would describe your property in terms of number of bedrooms.
Why do we include an EPC?
We're including new Energy Performance Certificates with every HEEP Survey. This ensures that the resulting HEEP report is based on accurate, up-to-date information about the home. If you do not want your EPC to be lodged on the national register, please let us know before the assessment takes place.
Why book a HEEP assessment?
Personalised
Every home is different, and HEEP recognises that. Your report is personalised, offering recommendations that suit your unique property and lifestyle. Whether you live in a modern home or a historic building, your HEEP report will suggest the retrofit measures that make the most sense for your situation.
Affordable
A HEEP is an affordable way to kickstart your retrofit journey at just £410 or £205 with a Retrofit West assessment voucher worth 50% off so it is easier than ever to take action on energy savings and sustainability without breaking the bank.
Expert Advice
Our assessors are fully qualified and possess the skills, knowledge and experience to deliver high-quality work. The HEEP service is delivered in partnership with leading organisations in energy sustainability: Retrofit West in Bristol & South Gloucestershire and Bath & West Community Energy in Bath & North East Somerset.
Long term benefits
Retrofitting your home isn’t just about short-term financial savings—it’s an investment in the future. The recommendations in your HEEP report provide a simple blueprint for significantly reducing your household’s energy consumption over time. By integrating these measures, you’re not only improving your own energy efficiency, but also enhancing the long-term sustainability of the home for future occupants.
Ready to start your retrofit journey? Get your 50% off voucher and book your HEEP appointment here to get started*
Our Partners
Retrofit West has teamed up with Bath & West Community Energy to deliver clear and high-quality HEEP retrofit reports to homeowners across the West of England Combined Authority Region. Through Retrofit West, homeowners in the combined authority area can access vouchers for 50% off their assessment. The Retrofit West project is funded and managed by the West of England Mayoral Combined Authority.
Am I eligble for HEEP?
HEEP’s services are available exclusively to homeowners within the West of England Combined Authority region which includes Bristol, South Gloucestershire & Bath and North East Somerset.
How long does the assessment take?
Depending on the size of your home, the assessment will take between 1.5 – 3 hours.
Why do I need an EPC?
You are required to have an Energy Performance Certificate (EPC) previously undertaken for your home, which you can check on this website: https://www.gov.uk/find-energy-certificate
The EPC provides essential data for creating the Home Energy Efficiency Plan report and its recommendations. Even if your EPC is expired, it will still provide helpful background data to inform your report. Your assessor will compare the current condition of the home with the EPC, noting any changes or updates since the last certificate was issued.
What if I live in a listed building?
HEEPs are suitable for all homes, including listed buildings.
I need help choosing the right assessment for my home
We offer free, impartial advice and can advice you on the options available by getting in touch with us.
Can I book with you if I live in Bath & North East Somerset?
If you live in Bath & North East Somerset (BANES) our partners at Bath & West Community Energy will be able to help.
They provide the same service and also accept our home assessment vouchers.
