Finding the Right Installer

Why is this important?

Making sure you choose a reputable and competent installer is an essential part of any home upgrade journey, but it can be a challenge. Follow our checklist for a guide to finding the right installer for your job and managing this relationship effectively.  

How to find a reliable installer

Before the home project starts:

A home assessment by a retrofit expert can help you decide what measures are right for your home.
Look on the Trusted Trades Directory for local, reliable installers.
Get multiple quotes from different installers, we can help you compare quotes – just give us a call on our free advice line or drop us an email: advice@retrofitwest.co.uk.
Ensure you have a written contract in place, detailing exactly what work will be carried out and when.

During your home project:

Check in regularly with your installer to ensure timescales and costs stack on track.
Make sure your site is a nice place to work. Builders and installers should feel valued and respected – offering drinks and snacks will likely be welcomed.
Open and respectful communication is key to ensuring the work is carried out to a standard you’re happy with. Don’t be afraid to discuss with your installer if something goes ‘wrong’.

After your home project is complete:

Go for a ‘snagging’ walk around with your installer to ensure you’re satisfied with the quality of the work.
Make sure you’ve got a physical copy of the instruction manual for any technology that’s been installed.
Register and store any guarantees and warranties for future reference.
Be sure to leave feedback in a public forum like Trust Pilot for the installer, whatever experience you’ve had!